Privacy Policy

Our Privacy Policy applies to personal data collected and processed by Made for Spain and Portugal, ensuring compliance with national and European data protection regulations. We are committed to handling your data lawfully, fairly and transparently.

WHO IS RESPONSIBLE FOR YOUR DATA?

Made for Spain S.A., also known as Made for Spain and Portugal

Address: Calle Castelló 23, 2º Izq, 28001 Madrid, Spain
CIF: A82318908
Phone: +34 910 633 600
Email: info@madeforspainandportugal.com

WHAT PERSONAL DATA DO WE COLLECT?

We collect personal information such as your name, contact details, and how you use our website or engage with us. This data may also come from our service providers, especially when you share feedback.

Data categories collected:

  • Your name, email, phone number, and postal address
  • Communications exchanged with us (e.g., emails, letters, calls, messages)
  • Social media interactions directed at Made for Spain and Portugal
  • Responses to feedback requests

We do not process sensitive personal data.

HOW DO WE OBTAIN YOUR DATA?

The personal data we process is provided by you when you contact us, request our services, or interact with us.

WHY DO WE PROCESS YOUR DATA?

We process your data in order to:

  • Manage and provide the services you request
  • Handle billing, administrative processes and service provisions
  • Communicate with you
  • Personalize and enhance your customer experience
  • Send relevant updates, news or offers
  • Comply with legal obligations

When you subscribe to our newsletter, you consent to receiving related marketing communications.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis includes your consent, the performance of a contractual or pre-contractual relationship, our legitimate interest in providing and improving our services, compliance with legal obligations.

HOW LONG DO WE KEEP YOUR DATA?

Your data will be retained for as long as necessary to fulfil the purpose for which it was collected, while a commercial relationship exists, or for the period required to comply with legal obligations. You may request deletion of your data at any time, subject to applicable legal requirements.

WHO WILL RECEIVE YOUR DATA?

We will not share your personal data with third parties unless required by law.

However, in order to deliver the services you have purchased, certain essential data may need to be shared with our trusted partners and suppliers involved in your trip. This is done strictly for the purpose of fulfilling the contracted services.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, or damage.

YOUR RIGHTS REGARDING YOUR DATA

You have the right to confirm whether we are processing your personal data, and to request access, correction, deletion, or portability of your data. You may also request restriction of processing or object to its use in certain circumstances.

You may exercise these rights at any time by contacting us at info@madeforspainandportugal.com with the subject line “Data Protection”, or by sending a request in writing to our registered address, including proof of identity, such as a photocopy of your ID.

CHANGES TO THIS PRIVACY POLICY

Made for Spain and Portugal reserves the right to modify and update this policy to align with new legislation or judicial rulings. The latest version will always be available on our website.