You and Us
You and Us can make a great match as long as you know how we work. Here you will find a brief guide.
Tell us all about you
All we do is private and customized so the more we know about your needs, wishes and expectations the better. This way we can come up with the best holiday in Spain and Portugal for you and your family. Tell us all about you, your hobbies, your likes, dislikes…
In a world of constant changes please note that our costs are merely informative as all services have to be confirmed at the time of the booking. Quotes are valid up to 15 days from the date they are sent and they may suffer modifications.
Hotel availability and prices cannot be guaranteed until booked and may not be fully protected at the time of the quote. Some hotel rates fluctuate almost every day.
Our services include
- Hotel accommodations if arranged through Made for Spain & Portugal include breakfast, service and taxes
- Personalised itinerary
- Reading material: Spain by Made for Spain & Portugal
- Made for Spain & Portugal Recommended Spanish Wine Collection
- Made for Spain & Portugal Main Cities Local Information and Restaurant Suggestions
- Restaurant Booking upon request
- City maps in case of Rental Car service
- Coordination and support / 24 h. assistance during your trip
Our services never include
- Airfare not listed in the itinerary
- Transfers not specified in the itinerary
- Entrance fees not listed
- Meals not specified in the itinerary
- Laundry expenses
- Telephone, Fax & Internet Charges
- Room Service
- Excess Baggage Charges & Porterage
- Passport and Visa fees
- Personal and Travel Insurance
- Airport and Departure Taxes
- Optional Excursions and Upgrades
- Gratuities to Chauffeurs and Local Expert Guides
- Rental car local additional charges
- Any item specified as “Own Arrangements”
We are more than happy to satisfy all your requests but please note any services confirmed less than 15 days prior to arrival date in Spain or Portugal may require some flexibility on the dates, times and content proposed.
Sometimes local government closes major monuments without prior notice. Made for Spain & Portugal will try to substitute the visit or explain it from the outside.
In case you would like Made for Spain & Portugal to book a restaurant for you, we will be happy to do so but please note that for certain restaurants we may be forced to give your credit card in order to guarantee the table. Also in case of cancellation some restaurants may apply a penalty. In both cases we will let you know when this happens.
How to book
Unless otherwise specified, 25% of total cost of the trip is requested as deposit in order to secure and confirm a booking. All services and itineraries, unless otherwise advised, should be prepaid fully 30 days before arrival. If bookings are made within 30 days of departure, full payment must be received immediately to secure and confirm a booking.
Payment can be made by Credit Card or Wire Transfer. Credit Cards Accepted by Made for Spain SA are American Express, Visa and MasterCard. Please note that Made for Spain SA does not charge any supplement for credit card payments.
Final Itinerary Documentation
You will receive, via email, 20 days prior to your arrival in Spain or Portugal the Final Itinerary Documentation with all the details and contact information along with other useful information for your trip.
In many cases all over Spain and Portugal we have excellent connections and where possible we will always try to give you free upgrades. Whether it will a better hotel room or a nice tapas snack, our goal is to make you feel special and pampered.
Once in Spain and Portugal
In case you ever need anything while travelling in Spain and Portugal, you will be always assisted by our 24/7 Guest Relations Department. From a simple schedule change to a complex restaurant reservation or an extra service you will be able to speak to them at any time. They will make sure you are pampered all the way during your trip.